Box-n-Go Storage and Moving Service Reviews
Average Customer Rating:
4.96 out of 5
details
143 of 143 (100%) customers would recommend Box-n-Go to a friend.
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Rating Distribution (143 reviews)
5 stars
137
4 stars
6
3 stars
0
2 stars
0
1 stars
0
Customer Service Reviews
Featured Review
Total experience: 5 stars5
Revieved By: UB
Location: Los Angeles, CA
Customer Since:2011
Fantastic Service all the way around!Date: 30 May, 2012

I've been a customer with Box-n-Go for about the last year. I was leaving the LA area and had to find a way to store a good deal of my things. First of all, I can say that each storage box is huge and in the end I only ended up needing a single unit to store the vast majority of my things (with space left over!). Second of all, I'd like to highly complement their staff, their helpfulness, and their professionalism. From the get-go, when I called to set up a time and just register for the service, their phone staff were very helpful and pleasant. The service was easy to set up and arrange. Plus, I appreciated the very reasonable cost of renting a storage cube. I also appreciated that they were willing to work with me and help me out, because I lived in a city neighboring Los Angeles, which typically does not allow storage cubes to be left on the street. Instead, Box-n-Go found a way where the city would be happy and I could still use their service of having the storage unit delivered to my apartment. Thirdly, on the pre-arranged day, the cube was delivered punctually, the staff were again very helpful, and everything was loaded up and ready to go within about an hour. Finally, my interactions with Box-n-Go since that time have been very positive and I've found it especially gratifying that Box-n-Go has worked with me to make it possible for me to continue to use their service in the future. Anybody can provide a service, but really great businesses are the ones that remember the human and personal side of business, and go that extra mile to help you out and make sure you know you're appreciated. So, I highly recommend using Box-n-Go for your storage needs!
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Total experience: 5 stars5
Revieved By: Lisa K.
Location: Santa ana ca
Customer Since:2014
I had a great experience with box n goDate: 24 April, 2016

The staff was extremely helpful and courteous over the phone and answered all my questions. my container was dropped off for me to load on my time and taken away for storage when i was ready for it to go. when i no longer needed to store my items, one quick phone call and i scheduled the delivery of my items to my new location. i would certainly use again and would recommend box n go to those needing to store their belongings. thank you box n go.
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Total experience: 5 stars5
Revieved By: Lisa K.
Location: Santa ana ca
Customer Since:2014
I had a great experience with box n goDate: 24 April, 2016

The staff was extremely helpful and courteous over the phone and answered all my questions. my container was dropped off for me to load on my time and taken away for storage when i was ready for it to go. when i no longer needed to store my items, one quick phone call and i scheduled the delivery of my items to my new location. i would certainly use again and would recommend box n go to those needing to store their belongings. thank you box n go.
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Total experience: 5 stars5
Revieved By: Ellie Mae M.
Location: Everglades city, florida
Customer Since:2013
Stan in commerece was really helpful to meDate: 06 March, 2016

When i was trying to organize a move in california. despite the time difference with florida, he answered my emails and really seemed to care that the customer was satisfied.
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Total experience: 5 stars5
Revieved By: Livier E.
Location: Sahuarita, az
Customer Since:2015
I am exceptionally satisfied with box-n-go.Date: 12 September, 2015

I am exceptionally satisfied with box-n-go. my first experience with them was so simple, easy, convenient and hassle-free. the company is very reliable, affordable and provides remarkable customer service. i'm one to move quite often and it's always such a long and stressful process and the need of having to load and unload more than once is tedious. luckily i found them and this last move was the easiest, most convenient, and stress-free move i've had thanks to their service. i was so impressed with their professionalism and the quality of customer service i received. every staff member is very friendly, helpful and they go out of their way to assist you and accommodate your needs. when i retrieved my belongings from the location, gabriel and freddy were so kind to help me make sure all my stuff was safe, secure and properly tied on my truck. i will definitely be using box-n-go for all my future moving and storage needs. i highly recommend!
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Total experience: 5 stars5
Revieved By: Anne P.
Location: Los angeles ca
Customer Since:2013
I shopped around but nobody beats them for good service Date: 08 April, 2015

I've used box-n-go for a couple of years now for longterm storage, and dealt with great guys like michael, freddy, and of course frank! they foresee everything i don't and warn me about possible glitches-- then they seamlessly take care of those glitches! i shopped around but nobody beats them for good service, consistent rates, and personable people! they recommended david and peter to help me move my stuff and they were great too-- businesslike but friendly!
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